Privacy Policy
Privacy Policy – Kiwi Diamond LLC
Kiwi Diamond LLC (“Kiwi Diamond”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website, services, or communications, including SMS messaging.
Information We Collect
We may collect the following types of information from studio partners and customers:
- Contact information (such as name, business name, email address, phone number)
- Account and order information (such as custom jewelry specifications, order history, and production details)
- Communications (emails, SMS messages, and support conversations)
- Technical information (such as IP address, browser type, and basic website usage data)
We do not intentionally collect sensitive personal information.
How We Use Your Information
We use your information solely for legitimate business purposes, including:
- Managing your studio account
- Processing and fulfilling custom jewelry orders
- Providing production updates and customer support
- Communicating about your relationship with Kiwi Diamond
- Improving our services and operations
We do not sell, rent, or trade your personal information.
SMS Communications
If you opt in to receive SMS messages from Kiwi Diamond LLC, we may send you text messages related to:
- Your studio account
- Custom jewelry orders
- Production and fulfillment updates
- Relationship and account management
Message frequency will vary based on your activity. You may opt out at any time by replying STOP. You may request help by replying HELP. Standard message and data rates may apply.
Sharing of Information
We may share your information only with trusted service providers who help us operate our business (such as payment processors, shipping partners, and communication platforms). These providers are required to protect your information and use it only for the services they provide to us.
We may also disclose information if required by law or to protect our legal rights.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration.
Data Retention
We retain personal information only as long as necessary to fulfill business and legal purposes, including account management, order history, and compliance obligations.
Your Rights
You may request to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information, where applicable
To make a request, contact us at: support@kiwidiamond.com
Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
Kiwi Diamond LLC
Email: support@kiwidiamond.com
Website: https://www.kiwidiamond.com